Frequently Asked Questions

Welcome to the HRG Electrical FAQ page! Here, we address common questions about our electrical wholesale products and services. If you don’t find the information you need, feel free to reach out to us directly.

1. What types of electrical products do you offer?

HRG Electrical specializes in a comprehensive range of electrical products, including wiring, circuit breakers, switches, outlets, lighting fixtures, and more. We serve both domestic and commercial customers, ensuring we have the right supplies for any electrical project.

2. Do you provide bulk purchasing options for contractors?

Yes, we offer competitive pricing for bulk purchases at HRG Electrical. This makes it easy for contractors and businesses to stock up on essential electrical supplies. Contact us for a personalized bulk quote.

3. Can I place an order online?

Yes, however, should you not find the item that you are looking for on our website, contact us. Our team is ready to assist you throughout the ordering process.

4. What is your return policy on electrical products?

Customer satisfaction is our priority! If you’re not completely satisfied with your purchase, please contact us within 30 days for a return authorization. Products must be in their original condition and packaging to qualify for a return. HRG reserves the right to reject a refund at our own discretion.

5. Do you offer delivery services for electrical supplies?

Yes, HRG Electrical provides delivery services for local orders. Please contact us for details about our delivery options, fees, and the areas we serve.

6. How can I contact HRG Electrical for support?

You can reach our dedicated customer service team by phone at 011 425 3742  or by email at hrgelecsales@gmail.com. We are here to help with any questions or concerns about your electrical supply needs.

7. Are your electrical products compliant with industry standards?

Absolutely! All products offered by HRG Electrical meet or exceed industry standards and regulations, ensuring safety and reliability for all your electrical projects.

8. Do you have a physical store location for electrical supplies?

Yes, we have a physical store located at 87 Pretoria Road, Benoni, South Africa. We welcome you to visit us for in-person assistance and to explore our extensive selection of electrical supplies.

9. Do you offer warranties on your electrical products?

Many of our electrical products come with manufacturer warranties. Please check specific product details or ask our team for more information regarding warranties.

10. Can I get expert advice on product selection?

Definitely! Our knowledgeable team at HRG Electrical is here to provide expert advice on product selection, ensuring you find the best solutions for your electrical projects.

If you have any other questions or need further assistance, don’t hesitate to contact us. Thank you for choosing HRG Electrical for your electrical wholesale needs!