Frequently asked questions
How can we help?
Answers to the questions we hear most about our products, pricing, delivery and returns. Can't find what you're after? Our team is happy to help directly.
Products
HRG Electrical specialises in a comprehensive range of electrical products, including wiring, circuit breakers, switches, outlets, lighting fixtures, and more. We serve both domestic and commercial customers, ensuring we have the right supplies for any electrical project.
Absolutely. All products offered by HRG Electrical meet or exceed industry standards and regulations, ensuring safety and reliability for all your electrical projects.
Many of our electrical products come with manufacturer warranties. Please check the specific product details, or ask our team for more information about warranty cover.
Definitely. Our knowledgeable team is here to provide expert advice on product selection, so you find the right solution for your electrical project.
Ordering & Pricing
Yes — we offer competitive pricing for bulk purchases, making it easy for contractors and businesses to stock up on essential electrical supplies. Contact us for a personalised bulk quote.
Yes, you can order directly through our online store. If you can't find an item you're looking for, contact us and our team will help you source it.
Delivery & Returns
Yes, we provide delivery for local orders. Contact us for details on delivery options, fees, and the areas we serve.
Customer satisfaction is our priority. If you're not completely satisfied with your purchase, contact us within 30 days for a return authorisation. Products must be in their original condition and packaging to qualify, and HRG reserves the right to decline a refund at its own discretion.
Support
You can reach our customer service team by phone at 011 425 3742 or by email at hrgelecsales@gmail.com. We're here to help with any questions about your electrical supply needs.
Yes — we welcome you to visit us in person for assistance and to browse our full range of electrical supplies. See our Contact Us page for the address and business hours.
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Our team typically replies within one business day.