Privacy Policy

At HRG Electrical, we are committed to protecting your privacy in accordance with South Africa’s Protection of Personal Information Act (POPIA). This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or place an order with us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you place an order or contact us, we may collect personal details such as your name, email address, phone number, and shipping address.
• Payment Information: We collect payment details through our secure payment processing system.
• Usage Data: We may gather information about how you interact with our website, including IP addresses, browser types, and pages visited.

2. Purpose of Collecting Personal Information

HRG Electrical uses your information for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and payment confirmation.
• Customer Service: To respond to your inquiries, provide support, and improve our services.
• Marketing: With your consent, we may send you promotional materials, special offers, and newsletters. You can opt out at any time by following the unsubscribe instructions provided in our communications.

3. Sharing of Personal Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering orders, under strict confidentiality agreements.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure server hosting. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect your ability to use certain features of our website.

6. Your Rights

Under POPIA, you have the right to:

• Access your personal information.
• Request the correction of any inaccuracies in your personal information.
• Object to the processing of your personal information.
• Request the deletion of your personal information, subject to legal obligations.

To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

HRG Electrical reserves the right to update this privacy policy at any time. We will notify you of any changes by posting the new policy on our website. Your continued use of the site after any modifications indicates your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Phone: 011 425 3742
Email: hrgelecsales@gmail.com
Address: 87 Pretoria Road, Benoni, South Africa

Thank you for trusting HRG Electrical with your personal information. We are committed to protecting your privacy and providing a secure shopping experience.