Terms of Service

Welcome to HRG Electrical! By accessing our website and placing an order, you agree to comply with and be bound by the following terms of service. Please read them carefully.

1. Acceptance of Terms

By using our website, you confirm that you accept these terms and conditions and that you agree to comply with them. If you do not agree, please do not use our website.

2. Changes to Terms

HRG Electrical reserves the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site following any changes signifies your acceptance of the new terms.

3. Products and Pricing

• Product Availability: All products are subject to availability. We reserve the right to limit the quantities of any products we offer.
• Pricing: Prices are subject to change without notice. We strive for accuracy but reserve the right to correct any errors in pricing or descriptions.

4. Orders

• Order Acceptance: All orders placed through our website are subject to acceptance by HRG Electrical. We may refuse or cancel any order for reasons including but not limited to product availability or inaccuracies in pricing.
• Order Confirmation: You will receive an order confirmation via email once your order has been successfully placed.

5. Payment

All payments must be made in full at the time of ordering. We accept various payment methods, which will be specified at checkout. Your payment information is processed securely.

6. Shipping and Delivery

• Delivery Times: We aim to deliver orders within 2-5 working days. Delivery times may vary based on location and product availability.
• Shipping Charges: Free delivery is offered on orders over R750. For orders below this amount, standard shipping fees apply.

7. Returns and Refunds

• Return Policy: If you are not satisfied with your purchase, please contact us within 30 days for return authorization. Products must be in their original condition and packaging to qualify for a return. HRG reserves the right to refuse/reject a refund at our own discretion.
• Refunds: Refunds will be processed in accordance with our return policy once the returned item is received and inspected.

8. Limitation of Liability

HRG Electrical is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the products purchased. Your use of our website is at your own risk.

9. Indemnification

You agree to indemnify and hold harmless HRG Electrical, its affiliates, and employees from any claims, damages, losses, liabilities, and expenses arising from your use of our website or violation of these terms.

10. Governing Law

These terms are governed by the laws of South Africa. Any disputes arising from these terms shall be resolved in the courts of South Africa.

11. Contact Us

If you have any questions about these terms of service, please contact us at:

Phone: 011 425 3742
Email: hrgelecsales@gmail.com
Address: 87 Pretoria Road, Benoni, South Africa

Thank you for choosing HRG Electrical! We appreciate your business.