Shipping Policy

At HRG Electrical Wholesalers, we strive to provide efficient and reliable shipping to ensure your electrical supplies arrive promptly. Please read our shipping policy for important information regarding your orders.

Delivery Times

• Standard Delivery: We offer a delivery timeframe of 2-5 working days for all orders within our service area; South Africa. 
• Delivery times may vary based on your location and product availability.

Shipping Charges

• Free Delivery: Enjoy free delivery on orders over R750. This offer applies to qualifying orders within our delivery area.
• For orders under R750, we will contact you directly regarding shipping rates

Free In-Store Pickup

• Convenient Pickup: You can choose free in-store pickup for your orders. This option allows you to collect your items at your convenience from our physical store location; 87 Pretoria Road, Benoni, South Africa.
• Once your order is ready for pickup, you will receive a notification via email. Please bring your order confirmation and a valid ID for verification.

Order Processing

• Orders are typically processed within 1-2 working days. You will receive a confirmation email with tracking information once your order has shipped.

Delivery Areas

• We currently deliver to [insert delivery areas or specify if it's nationwide]. If you have questions about delivery to your location, please contact us.

Tracking Your Order

• Once your order is shipped, you will receive an email containing tracking information. You can use this information to monitor the status of your delivery.

Issues with Delivery

• If you experience any issues with your delivery, such as delays or missing items, please contact our customer service team at 011 425 3742 or hrgelecsales@gmail.com. We’re here to help!

Thank you for choosing HRG Electrical Wholesalers. We appreciate your business and look forward to serving your electrical supply needs!